Introduction: Setting the Stage for Success

Embarking on your Microsoft 365 journey with the Collab365 Platinum Membership is an exciting move! You're about to immerse yourself in an ocean of resources, expert-led trainings, and an engaging community. But, you might have a few questions. Let's address some of the most common inquiries and provide you with tips to maximize your membership experience.

1. Am I already a Platinum Member?

You are a "Platinum Member" if you have signed up and paid for our Platinum Yearly or Monthly Membership, which provides you access to all our content, including Workshops, Challenges, Courses, Ebooks, and more. 

If you purchased a one-off training product (such as our Summit Bundle), then you're a "Community Member".

2. Can I keep my existing purchases if I join and then cancel?

Yes, absolutely! Any purchases you've made as one-off buys will remain accessible to you even if you decide to cancel your Platinum membership.

3. Can I train my team?

Definitely! We provide discounts for "Platinum Membership Team Passes", making it more affordable for businesses to train their team. It's a fantastic way to ensure your entire team stays updated with Microsoft 365 knowledge.

4. Can I change the email address of the account I just purchased with?

Yes, you can. If you need to do this, please contact our support team (at, and they'll be happy to assist you.

5. Can I add/remove licenses for my team?

You sure can. You can do this under your profile in the Academy. If you're unsure, please contact our support team, and they will guide you through the process.

Tips to Maximize Your Platinum Experience
  • Dive Deep: With our rich repository of resources, you have the unique opportunity to delve into the world of Microsoft 365. Take full advantage of this.
  • Engage with the Community: The Collab365 community is a hub of active professionals. Discuss relevant topics, share your insights, and gain from collective wisdom.
  • Get Certified: Our challenges don't just enhance your knowledge, but also provide you with industry-recognized certificates. Aim to pass our challenges and enhance your credibility.
  • Enjoy Live Workshops: Our live workshops are well-loved by our Platinum Members. Participate actively in them and gain real-time insights from our experts.
Conclusion: Making the Most of Your Membership

With your Platinum Membership, you've got the key to unlock an expansive world of Microsoft 365 knowledge. We're here to support you every step of the way. If you have any other questions, don't hesitate to reach out. Happy learning!