The Platinum Plan offers a comprehensive suite of resources tailored for Microsoft 365 learners:

• Complete access to our current library of over 200 hours of detailed Microsoft 365 training and 108 Ebooks.
• A rich selection of over 30 half-day workshops covering essential Microsoft 365 and Power Platform concepts.
• Membership in an active community of 10,000 learners for peer support and networking.
• Continuous updates with all new workshops, challenges, and success paths to keep your skills sharp and current.
• Lifetime access to all virtual summit session recordings, with insights from top industry experts.

As we evolve, so will our content. The Platinum Plan includes all future training that aligns with the core educational content and formats currently offered.

With the Platinum Plan, your access to the resources is tied to the type of subscription you choose:

• Monthly and Yearly Subscriptions: You maintain access to all the resources as long as your subscription is active. If you decide not to renew your subscription, your access will conclude at the end of your billing cycle.
• Lifetime Plan: You enjoy perpetual access to all the included resources. Once you purchase the lifetime plan, the workshops, ebooks, and any other included content are yours to keep forever. This means you can revisit the materials anytime and stay up-to-date with any new content released in the future, as outlined by the terms of the lifetime plan. (Lifetime Plan is currently closed)

While the Platinum Plan is extensive, there are a few exclusives that fall outside its scope:

• One-on-one coaching sessions and personalized, coached training programs.*
• Custom software solutions or tools that are not a part of the standard offerings within the Collab365 Academy.
• Niche training that falls outside of the Power Platform, SharePoint, or Microsoft Teams ecosystem.
• External certifications or formal accreditation from third-party institutions.

*Please note that there may be occasional exceptions to the coached training programs. Stay tuned for special announcements or offers that may include these features.

If you need to cancel your Platinum Plan:

• For monthly or yearly subscriptions, you retain access to all the valuable resources until the end of your current subscription period.
• With the lifetime plan, you've made a one-time purchase for ongoing access, so there's nothing to cancel, and no valuable resources will be lost. You can continue to enjoy and benefit from the materials available at the time of your purchase.

Additionally, we offer a 30-day satisfaction guarantee. If within that time you find the Platinum Plan doesn't meet your needs, you can request a refund, ensuring your investment is risk-free.

While we maintain that the Platinum Plan is an excellent deal given the breadth and depth of resources available, we do understand the importance of value. That's why we periodically run special promotions and offers to give you even more for your investment. For example, our Black Friday 2023 offer provided a significant 50% discount on our lifetime plan, which is an extraordinary offer. Keep an eye on future promotions and deals — subscribing to our newsletter or checking our website regularly can ensure you don't miss out on these opportunities to save.

All on-demand workshops, challenges and content will become available to you as soon as your bundle is active. Activation can take up to 10 minutes or you can contact us if you notice any problems.  

Yes, we can certainly accommodate businesses looking to provide the Platinum Plan for multiple team members. Offering our comprehensive training resources to your company can be a great way to upskill your workforce and keep everyone on the cutting edge of Microsoft 365 knowledge. If you're interested in purchasing multiple Platinum Plans for your company, please contact us directly at hello@collab365.com. We can discuss your specific needs and how we can best support your team's learning journey with tailored group packages.

Once you purchase, you will receive an invoice. There is also access once inside the Academy for you to download. 

Only your profile and you can access the Academy content. Sharing is against the terms and conditions and may result in suspension of both the account and your subscription. No refund will be offered in these cases. 

Send us an email at hello@collab365.com and we can help. 

We're thrilled to have you explore our content! Like many of our happy customers, we're sure you'll find great value in what we offer. If, for any reason, you're not completely satisfied with a stand-alone purchase, please reach out within 30 days. We're more than happy to process a refund for you.

As for our Platinum Plan, we invite you to take advantage of our Collab365 Academy with a full-access, 7-day free trial. It's a wonderful opportunity to experience all that we have to offer. Please note, due to the nature of this comprehensive trial, we are unable to provide refunds for plan purchases.