October 20

Empowering a Holistic Omni-Channel Customer Service Team

No way Samuel

Are you, or your customers, still using multiple teams for different streams of communications? Do they have to use different systems, depending on how customers are interacting with them? Is it difficult to extract meaningful BI/MI on customer interactions, due to data being in different places? Find out how Omnichannel for Customer Service, using Dynamics 365, can mean you can have a single streamlined Customer Service team, able to handle queries across all incoming channels. Leverage the power of technology to service across multiple streams, different languages, and many other exciting things!

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